Jet2 passenger who ‘tried to open plane door’ in mid-air is banned for life and fined £5,000

An airline has banned a violent passenger for life after she turned aggressive over crying babies and tried to open a door mid-flight.

Jet2.com also fined Catherine Bush, from Bradford, West Yorkshire, £ 5,000 after she yelled at cabin crew and allegedly slapped passengers.

Shocking footage showed her grow unruly around halfway through the trip from Manchester to Antalya in Turkey on Monday.

She squared up to staff and witnesses claimed she slapped other customers, forcing the plane to be diverted via Vienna so she could be kicked off.

Jet2.com fined Catherine Bush, from Bradford, West Yorkshire, £ 5,000 after she yelled at cabin crew and allegedly slapped passengers

Shocking footage showed her grow unruly around halfway through the trip from Manchester to Antalya in Turkey on Monday

Shocking footage showed her grow unruly around halfway through the trip from Manchester to Antalya in Turkey on Monday

Managing Director of Jet2.com Phil Ward said: ‘Ms Bush displayed a continued pattern of appalling behavior on the flight and she must now face up to the consequences of her actions.

‘We have always made it abundantly clear that, as a family friendly airline, we take a zero-tolerance approach to such behavior and that we will vigorously pursue any costs incurred as a result of such an incident.

‘Although such incidents are very rare, it is unacceptable that our customers and crew should have to experience it.

‘We would like to apologise to anyone who had to experience this behavior and we would like to commend our highly-trained crew for their exceptional handling of this difficult situation.’ Jet2.com said it would fully support any investigation.

She squared up to staff and witnesses claimed she slapped other customers, forcing the plane to be diverted via Vienna so she could be kicked off

She squared up to staff and witnesses claimed she slapped other customers, forcing the plane to be diverted via Vienna so she could be kicked off

The row was said to have been sparked by the noise of children crying and people allegedly looking at Ms Bush funny an hour and a half after leaving Manchester

The row was said to have been sparked by the noise of children crying and people allegedly looking at Ms Bush funny an hour and a half after leaving Manchester

The row was said to have been sparked by the noise of children crying and people allegedly looking at Ms Bush funny an hour and a half after leaving Manchester

The row was said to have been sparked by the noise of children crying and people allegedly looking at Ms Bush funny an hour and a half after leaving Manchester.

She is believed to have walked to the front of the plane to confront other passengers before launching a verbal attack on the cabin crew.

Witness Samantha Fearon, from Littleborough, Greater Manchester, said Ms Bush then tried to get off the plane mid-flight.

She told Yorkshire Live: ‘She was ragging at the door, saying’ get me off this f *** ing plane – let me off now ‘. It was just so shocking. ‘

Ms Feardon said she was worried and feared for her own life when the passenger took such drastic action.

She added: ‘My first thought was why did I pick the seat at the front – I am going to go out of the door first. That did worry me. ‘

Another passenger said Ms Bush became disruptive ‘about an hour and 20 minutes’ into the flight.

She told the MeN: ‘There was lots of noise. Then she came to the front of the plane. She was really angry towards Jet2 staff and she wouldn’t calm down.

‘Her voice was getting louder and more aggressive – she was shouting in people’s faces.

‘People were saying she was kicking off at the airport before she even got on the plane. Then some people said it was over babies crying on the flight.

‘A customer said something and she slapped him in the face. Then a man got up to try and calm the situation before taking her to the back of the plane. ‘

The rowdy passenger was seen on camera and had reportedly been slapping others on the flight

The rowdy passenger was seen on camera and had reportedly been slapping others on the flight

The flight had to be diverted to the Austrian capital so the woman could be removed, arriving at 11.40am.

As the plane landed, the woman was said to have slapped another passenger as she was getting off.

A witness said: ‘This is the first time we have had to land because of someone on a flight.

‘Jet2 staff handled the whole situation very well. Nobody could help the out-of-control woman once she slapped the passenger. ‘

Jet2 sent a text message to passengers onboard the flight just before 12pm, apologising for the incident.

It said: ‘Hello, we are sorry that due to the disruptive behavior of a fellow passenger, your flight has been diverted to Vienna.’

The message added: ‘We are working on a situation to get you on your way as soon as possible.’

The flight left Vienna at 1pm before arriving at Antalya just after 3pm – an hour and 15 minutes later than scheduled.

Jet2 said: ‘We can confirm that flight LS895 from Manchester to Antalya diverted to Vienna earlier today so that a disruptive passenger could be offloaded.

‘As a family friendly airline, we take a zero tolerance approach to disruptive behavior.’ Manchester Airport declined to comment.

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